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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. www.CanadianToner is part of Digital Barn Ltd. 

Copyright 
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Canadian and other copyright laws, and is the property of Digital Barn Ltd.. The collective work includes works that are licensed to Digital Barn Ltd.. Copyright 2003, Digital Barn Ltd. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Digital Barn Ltd. or purchasing Digital Barn Ltd. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Digital Barn Ltd. or to purchase Digital Barn Ltd. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Digital Barn Ltd.. You further agree not to change or delete any proprietary notices from materials downloaded from the site. 

Trademarks 
All trademarks, service marks and trade names of Digital Barn Ltd. used in the site are trademarks or registered trademarks of Digital Barn Ltd. All trade marks are acknowledged. Samsung, HP, IBM, Lexmark, Apple, Dell, Canon, Brother, Epson, Xerox, OKI, Sharp, Ricoh, Minolta,Toshiba Logos & other manufacturer brand names are registered trademarks of their respective owners. Any and all brand name designations or references or product images are made solely for purposes of demonstrating compatibility. We sell original name-brand cartridges, compatible & remanufactured printer cartridges for most brands. Cartridges not shown are generally available by request. Copyright of this site www.CanadianToner.ca 2012 Digital Barn Ltd. Typographical Errors In the event that a Digital Barn Ltd. product is mistakenly listed at an incorrect price, Digital Barn Ltd. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Digital Barn Ltd. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Digital Barn Ltd. shall issue a credit to your credit card account in the amount of the incorrect price.

Typographical Errors
In the event that a Digital Barn Ltd. product is mistakenly listed at an incorrect price, Digital Barn Ltd. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Digital Barn Ltd. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Digital Barn Ltd. shall issue a credit to your credit card account in the amount of the incorrect price.

RETURNS POLICY & WARRANTY?

CanadianToner.ca try to be a fare as possible when it comes to returns and product warranty. If you suspect that you may have a faulty item then the first thing to do is call our support line on 519.433.3304. Try to be near you printer when making this call, this way one of our qualified technicians can guide you through any possible remedies. Most of the time we find that the cartridge is not in fact at fault. It is usually something quite simple in the installation or setup procedure that needs to be addresses. If we establish that the cartridge is in fact faulty, then the technician will issue you with a returns authorisation number. This should be marked clearly on the box before you ship the item back to us. Once the item is received back here we will then quickly test the unit and look closely at toner levels etc. at which point a fully tested replacement will be shipped back to you at our cost by FEDEX. 

We try to be fare with our customers and also expect our customers to fare with us, if a toner cartridge is returned and found to be used, empty or damaged, then of course this item will not be replaced. If it is partially used then we would calculate the amount of usage and credit the remaining value towards the replacement item.

CanadianToner.ca offers a 100% Satisfaction Guarantee on all of our compatible and remanufactured ink and toner products. If you are not satisfied with your purchase, you may return the products within 14 days of purchase for a replacement or refund. Shipping charges are non-refundable. Unopened, unused items may be returned withing witin this time period for a full credit less the original shipping costs. If you decide that you wish to return an item that is not faulty, or has no performance issues, out side 14 days then a small restocking fee may apply of 15%. All items returned must be in the original cartons and in same new unused/unopened condition as you received them.

Thank you for shopping at CanadianToner.ca your business is most valued, and we hope to have you as a customer for many years to come. If you have any questions then just call toll free: 1.866.250.4071


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